Terms & Conditions

Welcome to FlorixHub. These Terms and Conditions govern your use of our website florixhub.com, and by accessing or purchasing from us, you agree to comply with them. Please read carefully before proceeding.

1. Introduction

1.1 These Terms and Conditions (T&Cs) form a legally binding agreement between FlorixHub ("we," "our," or "us") and you (the "customer," "user," or "buyer").

1.2 By accessing our website, browsing, or placing an order, you acknowledge that you have read, understood, and accepted these T&Cs.

1.3 If you do not agree with these terms, please refrain from using our services.

2. Definitions

  • Website: Refers to florixhub.com.

  • Products: Refers to all electronic items, gadgets, and kitchen tools available for sale on our website.

  • Customer/User: Any individual who accesses, browses, or purchases from our website.

  • Order: A purchase request placed by a customer through the website.

3. Eligibility

3.1 By using this website, you confirm that you are:

  • At least 18 years of age, or accessing the site under the supervision of a parent/guardian.

  • Capable of entering into a legally binding contract.

3.2 We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

4. Product Information

4.1 We strive to ensure that all product descriptions, images, and specifications are accurate and up-to-date.

4.2 However, there may be slight variations in color, design, size, or packaging due to lighting, screen settings, or supplier updates.

4.3 FlorixHub shall not be held responsible for any such minor discrepancies.

5. Pricing and Payment

5.1 All prices listed on florixhub.com are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

5.2 We reserve the right to change prices without prior notice.

5.3 Payment methods include:

  • UPI (Google Pay, PhonePe, Paytm)

  • Debit/Credit Cards

  • Net Banking

  • Cash on Delivery (where available)

5.4 By providing payment details, you confirm that you are authorized to use the chosen payment method.

6. Orders and Acceptance

6.1 Placing an order constitutes an offer to purchase.

6.2 An order is considered accepted only when you receive an email/SMS confirmation from FlorixHub.

6.3 We reserve the right to cancel or refuse any order due to:

  • Stock unavailability

  • Payment issues

  • Incorrect product or pricing information

  • Fraudulent or suspicious activity

7. Shipping & Delivery

7.1 We deliver across India through trusted logistics partners.

7.2 Estimated delivery time is 3–10 business days, depending on location and product availability.

7.3 Shipping charges (if any) are displayed at checkout.

7.4 We are not responsible for delays caused by courier services, natural calamities, strikes, or unforeseen events.

8. Returns, Refunds & Replacements

8.1 We follow a customer-friendly return & refund policy:

  • Returns are accepted within 7 days of delivery for eligible products.

  • Items must be unused, in original packaging, and with tags/manuals intact.

  • Certain items like personal care appliances may not be eligible for return due to hygiene reasons.

8.2 Refunds are processed within 7–14 business days to the original payment method.

8.3 Replacements are subject to stock availability.

(For full details, see our Return & Refund Policy page.)

9. Warranties & Liabilities

9.1 FlorixHub does not manufacture products; warranties (if applicable) are provided by the respective manufacturers.

9.2 We ensure genuine and high-quality products but do not guarantee performance beyond manufacturer specifications.

9.3 We are not liable for:

  • Misuse of products

  • Normal wear and tear

  • Unauthorized repairs/modifications

  • Damages caused after delivery

10. User Responsibilities

By using our website, you agree:

  • Not to misuse, hack, or attempt to disrupt the website.

  • Not to copy, distribute, or resell our content without permission.

  • To provide accurate details while placing orders.

11. Intellectual Property

11.1 All content on florixhub.com including text, images, graphics, logos, and software is the intellectual property of FlorixHub.

11.2 Unauthorized reproduction or distribution is strictly prohibited.

12. Privacy Policy

12.1 We respect your privacy. Your personal information is collected and used only to process orders, improve services, and communicate updates.

12.2 We do not sell or share your data with unauthorized third parties.

12.3 By using our website, you consent to our Privacy Policy.

13. Limitation of Liability

13.1 To the maximum extent permitted by law, FlorixHub shall not be liable for:

  • Indirect, incidental, or consequential damages.

  • Loss of data, revenue, or business arising from the use of our website or products.

13.2 Our liability is limited to the amount paid by the customer for the purchased product.

14. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including but not limited to:

  • Natural disasters

  • Strikes or labor disputes

  • Power outages

  • Internet disruptions

  • Acts of government

15. Termination of Services

15.1 FlorixHub reserves the right to suspend or terminate your access to the website if:

  • You violate these Terms & Conditions.

  • You engage in fraudulent activities.

15.2 Termination does not affect obligations for orders placed prior to the date of termination.

16. Governing Law & Jurisdiction

16.1 These Terms are governed by the laws of India.

16.2 In case of disputes, jurisdiction shall lie with the courts of North 24 Parganas, West Bengal.

17. Amendments

17.1 FlorixHub reserves the right to modify, update, or revise these Terms at any time without prior notice.

17.2 Continued use of the website after updates constitutes acceptance of the revised terms.

18. Contact Information

For any queries, concerns, or complaints, you can reach us at:

📍 Address:
Vill + PO – Bithari
P.S – Swarupnagar
District – North 24 Parganas
PIN – 743286

📧 Email: florixworld@gmail.com
📞 Phone: +91 9733587433

19. Acceptance of Terms

By accessing florixhub.com, registering, or placing an order, you confirm that you:

  • Have read, understood, and agreed to these Terms & Conditions.

  • Accept all risks associated with using our products and services.

Conclusion

At FlorixHub, we value transparency, trust, and customer satisfaction. These Terms & Conditions ensure a safe, reliable, and fair shopping experience for everyone. Thank you for choosing us as your trusted partner in electronics, gadgets, and kitchen innovations.